Privacy Policy for Fixys Online
Effective Date: November 2024
At Fixys Online, operated by SRJP PTY LTD in Melbourne, Australia, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable Australian privacy laws and the General Data Protection Regulation (GDPR).
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1. Who We Are
Fixys Online, managed by SRJP PTY LTD, is an online platform connecting Service Seekers with Service Providers for a variety of tasks.
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2. Information We Collect
We collect the following data to provide our services effectively:
• Account Information: Name, email address, phone number, and payment details.
• Service Data: Information about the tasks requested or offered on the platform.
• Technical Data: IP addresses, browser type, operating system, and cookies.
• Location Data: Collected to match Service Seekers with nearby Service Providers (with user consent).
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3. How We Use Your Data
We use your data for the following purposes:
• To operate, improve, and personalize our platform.
• To facilitate secure communication between users.
• To process payments and manage subscriptions.
• To comply with legal and regulatory requirements.
• To send updates, promotional content, or surveys (with user consent).
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4. Legal Basis for Processing
We process your personal data based on:
• Contractual Obligations: To provide and deliver our services.
• Legitimate Interests: For platform improvements, fraud prevention, and user support.
• Consent: For optional communications and location-based features.
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5. Data Sharing and Transfers
Your data may be shared with:
• Service Providers and Service Seekers as required for task fulfillment.
• Third-party payment processors to handle transactions securely.
• Regulatory authorities if required by law.
We ensure all third parties comply with applicable data protection laws.
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6. Data Retention
Your personal data is retained only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
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7. Your Rights
Under Australian law and GDPR, you have the following rights:
• Access and correct your personal data.
• Withdraw consent for data processing where applicable.
• Request the deletion or restriction of your data.
• Lodge a complaint with a regulatory authority.
To exercise these rights, contact us at [Insert Contact Email].
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8. Cookies and Tracking Technologies
Fixys Online uses cookies to enhance your user experience. By continuing to use our platform, you consent to our use of cookies. For more details, review our Cookie Policy.
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9. Security Measures
We implement robust security measures, including encryption and regular audits, to safeguard your data from unauthorized access or misuse.
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10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
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11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be communicated clearly on our platform.
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12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
SRJP PTY LTD
Email: fixys.online@gmail.com
Address: 58, Level1, Moorabool Street, Geelong, Melbourne, Australia